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Privacy Policy

Effective Date: 2025/05/30

At Hongkong Wei Lin Limited, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website, make a purchase, or interact with our services. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect various types of personal information from you, including but not limited to:

  • Contact Information: Name, email address, phone number, and shipping/billing address.
  • Payment Information: Credit card details, PayPal information, or other payment method data required to process transactions.
  • Account Information: Username, password, and other details if you create an account with us.
  • Usage Data: Information about how you interact with our website, such as pages visited, products viewed, and time spent on our site.
  • Device Information: Details about the device you use to access our website, including IP address, browser type, and operating system.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Processing Orders: To fulfill your purchases, process payments, and deliver products to you.
  • Customer Support: To respond to your inquiries, provide assistance, and resolve any issues you may encounter.
  • Marketing Communications: To send you promotional materials, newsletters, and updates about our products and services, subject to your consent where required by law.
  • Personalization: To tailor your shopping experience, recommend products, and improve our website's functionality based on your preferences and browsing history.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to protect our rights, privacy, safety, or property.

3. Information Sharing and Disclosure

We may share your personal information with third parties under the following circumstances:

  • Service Providers: We engage trusted third-party service providers to assist us in operating our website, processing payments, delivering products, and providing customer support. These service providers are authorized to use your personal information only as necessary to perform these services on our behalf.
  • Business Partners: We may collaborate with business partners to offer co-branded products, services, or promotions. In such cases, we may share your personal information with these partners, subject to your consent where required.
  • Legal Requirements: We may disclose your personal information if required to do so by law, regulation, or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process served on us.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, secure socket layer (SSL) technology, and regular security audits. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information, including the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of any inaccurate or incomplete personal information.
  • Deletion: Request deletion of your personal information, subject to certain exceptions.
  • Objection: Object to the processing of your personal information for direct marketing purposes or where we rely on legitimate interests as our legal basis for processing.
  • Restriction: Request restriction of processing of your personal information in certain circumstances.
  • Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

6. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our systems.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and, if necessary, by other means. Your continued use of our website and services after such changes constitute your acceptance of the revised Privacy Policy.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Hongkong Wei Lin Limited
[email protected]
+852 3568 6343
ROOM D 10/F TOWER A, BILLION CENTRE, 1 WANG KWONG ROAD, KOWLOON BAY, HONG KONG

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